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Other ITIL® Courses


Foundation Bridge

Managing Professional

Strategic Leader

v3 Expert to v4 MP Transition

ITIL® v4 Foundation


Duration
3 Days

Location
Classroom/Online

Pre-requisites
None

Exam
Yes

Objectives

  • ITIL 4 Foundation is the entry level certification, offering end-learners a general awareness of the key elements, concepts and terminology used in ITIL 4.
  • ITIL 4 Foundation is aimed at entry level IT professionals, those who need a basic understanding of ITIL, or would like to progress to higher levels within the ITIL 4 certification scheme.
  • The purpose of ITIL 4 Foundation is to introduce candidates to modern IT-enabled service management.

Exam

This course is based on the ITILĀ® v4 Service Management syllabus and prepares delegates for the PeopleCert ITILĀ® Foundation Exam taken at the end of a classroom course or on-line if course completed as a Live Virtual Environment course.

The exam is multi-choice. There are 40 questions to be completed in 60 minutes. The pass mark is 26 correct answers from 40 (65%)

The course is fully accredited by PeopleCert, and based on the latest v4 2019 syllabus.

Other ITIL® Courses


Foundation Bridge

Managing Professional

Strategic Leader

v3 Expert to v4 MP Transition