Advance ITSM

Leaders in Training and Consultancy

SaHAM - Software and Hardware Asset Management


Duration
3 Days

Location
Online/On-Site

Pre-requisites
None

Exam
Yes

Overview

This course provides individuals with a broad understanding of a variety of subjects within the Software and Hardware Asset Management.

Objectives

  • Introduction to Software and Hardware Asset Management
  • Introduction to Software Licensing
  • Importance of managing IT Assets
  • Challenges implementing SAM / HAM
  • Understanding entitlement
  • Managing asset inventory
  • Asset Usage
  • Asset Reconciliation

Exam

The course fee includes the exam which is taken at the end of the course if classroom based or if taken as a VCE course, a voucher will be issued for you to take the exam on-line at a date that that suits you. You will be required to create an account with BCS prior to taking the exam. Detail of the process will be communicated within the course

The exam is multi-choice, scenario based. There are 40 questions to be completed in 60 minutes. The pass mark is 65%